At Ji Bazar, customer satisfaction is our priority. We offer a 10-day return policy to ensure a smooth and worry-free shopping experience.
1. Eligibility for Return
A product is eligible for return if:
- The return request is made within 10 days of delivery
- The product is unused, unwashed, and in original condition
- Original packaging, tags, and invoice are intact
2. Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse, negligence, or mishandling
- Items purchased during clearance or special sale (unless stated otherwise)
- Customized, special-order, or personal-use items
3. Return Process
To initiate a return:
- Contact us within 10 days of delivery via email or phone
- Share your order details and reason for return
- Our support team will guide you through the return process
Once the returned product is received and inspected, the return will be approved.
4. Refund Method
- Approved refunds will be processed to the original payment method
- Refund timelines may vary depending on the payment provider
- Shipping charges are non-refundable unless the return is due to a wrong or damaged product delivered by us
5. Return Shipping
- Return shipping charges may be borne by the customer
- In case of incorrect or damaged items sent by us, return shipping will be free
6. Final Decision
Ji Bazar reserves the right to approve or reject any return request after product inspection.
7. Contact Us
For return-related queries, please contact us:
📧 Email: info@jibazar.com
📞 Phone: +91-8956784528
